Refund policy

At Yana Lamar Gallery, customer trust and satisfaction are very important to us.

Due to the delicate, rare, and often irreplaceable nature of our antiques, vintage collectibles, and one-of-a-kind pieces, returns are reviewed individually.

Return Requests

If you experience an unexpected issue with your purchase, please contact us within 2 days of delivery at yanalamargallery@gmail.com.

Please include your order number, a description of the issue, and relevant photographs when applicable.

All returns require prior approval from the gallery, subject to applicable law.

Return Shipping Costs

If a return is required due to an error by Yana Lamar Gallery, we will cover the agreed return shipping expenses.

For approved customer-initiated returns unrelated to a gallery error, return shipping, appropriate packaging, and insurance costs are the responsibility of the customer, unless otherwise agreed or required by law.

Shipping Damage

All original shipments from Yana Lamar Gallery are insured at the gallery's expense.

If your purchase arrives damaged, please contact us within 2 days of delivery. We will assist in reviewing the circumstances and preparing any necessary documentation for a carrier or insurance claim.

Insurance compensation is subject to the terms of the applicable coverage and relevant laws. Any statutory customer rights remain unaffected.

Refund Processing

Approved refunds are processed after the returned item has been received and inspected, in accordance with the agreed terms and applicable law.

Refunds are issued to the original payment method whenever possible. Processing times may vary depending on your payment provider.

If an order is canceled by Yana Lamar Gallery before shipment, a full refund will be issued.

For additional information, please refer to our Returns & Conditions policy or contact us at yanalamargallery@gmail.com.